This article provides an overview of Groupless Contacts in Spotler MailPro. It covers what they are, what happens to them, and how to manage them efficiently. This is important for maintaining a clean and up-to-date contact list, ensuring that only valid and relevant contacts are included in your campaigns.
In this article you will learn more about:
- What are Groupless Contacts?
- How to access the Groupless Contacts overview?
- What happens with Groupless Contacts?
- What you can do with Groupless Contacts?
What are Groupless Contacts?
Groupless Contacts are contacts that are not linked to any specific group in Spotler MailPro. This can happen for various reasons:
- The groups the contact was in have been emptied.
- The groups the contact was in have been deleted.
- The contact was added via the API without a group (for example, using
sendSingleMail).
How to access the Groupless Contacts overview?
Spotler MailPro will notify you if there are any groupless contacts. By clicking on the notification, you will be taken to the Groupless Contacts overview where you can perform actions on these contacts.
What happens with Groupless Contacts?
Groupless Contacts remain in Spotler MailPro, but they will not receive any emails sent to groups. They can be manually managed through the Groupless Contacts overview.
What you can do with Groupless Contacts?
1. Remove Contacts from the Campaign
This can be done in bulk using the option Delete the recipients. This can be found at the bottom of the drop down menu Move to group. Contacts will be deleted in batches of 100,000 at a time. If there are more than 100,000 contacts, the action must be repeated multiple times.
2. Add Contacts to an Existing Group
Groupless contacts can be added manually through the Groupless Contacts overview or automatically through API integrations, as long as a group is specified.