The Search Contacts page in Spotler MailPro allows you to look up contacts stored in your campaign database. You can perform a quick search or use advanced search options to refine your results. This feature is especially helpful when you only have partial information about a contact.
In this article you will learn more about:
Default contacts search
The default search bar at the top of the page primarily searches based on email address. If you type a value in the search bar and click the Search button, the system will try to match it with email addresses in your contact list.
Example: Searching for *john.doe* will return any contact whose email contains that phrase, such as john.doe@example.com or my.john.doe@domain.com.
After submitting a search, you are automatically redirected to the Contacts page, where results are shown. You can double-click on a contact to view or edit its details.
The contact search is based on Wildcard search
Wildcard searching allows you to use special characters to find partial matches. Use * to represent multiple unknown characters and ? to represent a single unknown character within your search term.
For example, to search for contacts that include the word "john" anywhere in the field, use *john*. To search for names like "Joan" or "John" with an unknown character in the middle, use Jo?n.
Advanced contacts search
Click on the Advanced bar to expand more search options. This section allows you to include or exclude specific fields from your search. This is useful when you don’t have the contact’s email address, but you do know another field such as their first or last name.
You can choose which fields to:
- Show: Display in the search results
- Search in: Include in the search query
Available fields include:
- Id
- Create date
- Email address
Possible additional fields, depending on the setup of your campagne:
- First name
- Last name
- Language
Example: If you want to find someone named "Sophie" but don't know their email, you can enable search in the First name field and use *sophie* as your search term.
Below the search bar, you will also find several action buttons:
- Add new contact – Opens the form to create a new contact
- Export contacts – Navigates to the export contacts module
- Upload contacts – Navigates to the upload contacts module
Many users do not find the contact they are looking for because they forget to use wildcard characters (e.g., *) in their search. Also, relying only on email when other fields could be used in the advanced section is a common oversight.
Frequently Asked Questions
This page uses wildcard searching. You must wrap your search term in * characters to find partial matches. For instance, use *anna* instead of just anna.
It is also possible that the contact is not in this campaign. The search is based on the data of the campaign you are currently in, so make sure you are in the correct campaign to find the contact.
By default, yes. The main search bar checks against email addresses. If you want to search using other fields, you’ll need to open the Advanced section and select the appropriate fields.